{"id":395736,"date":"2026-06-25T16:52:14","date_gmt":"2026-06-25T14:52:14","guid":{"rendered":"https:\/\/dev.ferrerwines.com\/?page_id=395736"},"modified":"2026-06-25T16:53:29","modified_gmt":"2026-06-25T14:53:29","slug":"politica-de-devolucions-i-desistiment","status":"publish","type":"page","link":"https:\/\/ferrerwines.com\/ca\/politica-de-devolucions-i-desistiment\/","title":{"rendered":"Pol\u00edtica de devolucions i desistiment"},"content":{"rendered":"\t\t
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POL\u00cdTICA DE DEVOLUCIONS I DESISTIMENT\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Segons estableix la normativa, el consumidor i usuari tindr\u00e0 dret a DESISTIR del contracte durant un per\u00edode m\u00e0xim de 14 dies naturals sense necessitat d’indicar el motiu i sense inc\u00f3rrer en cap cost, excepte els previstos en l’art. 107.2 i 108 del RD1\/2007, de 16 de novembre, pel qual s’aprova el text referit de la Llei General per a la Defensa dels Consumidors i Usuaris.<\/p>

Aquest dret de desistiment no \u00e9s aplicable entre altres a:<\/p>

  • Subministrament de b\u00e9ns precintats que no poden ser retornats per raons de salut o higiene.<\/li>
  • Subministrament de begudes alcoh\u00f2liques el valor real de les quals depengui de fluctuacions del mercat.<\/li><\/ul>
    \u00a0<\/div>

    PRODUCTES<\/u><\/strong><\/p>

    El client disposar\u00e0 d’un termini m\u00e0xim de 14 dies naturals des del dia de la recepci\u00f3 del b\u00e9 o producte sol\u00b7licitat per a informar CAVES HILL sobre el seu desig de desistir del contracte.<\/p>

    El desistiment implica que, CAVES HILL procedir\u00e0 a la devoluci\u00f3 de l’import ja abonat pel client en un termini m\u00e0xim de 14 dies naturals, a trav\u00e9s de transfer\u00e8ncia banc\u00e0ria segons les dades facilitades pel client (sempre que el producte adquirit no estigui dins de les excepcions indicades anteriorment).<\/p>

    Durant aquest per\u00edode, el consumidor comunicar\u00e0 a l’empresari la seva decisi\u00f3 de desistir del contracte emplenant per a aix\u00f2 el formulari que es troba al final d’aquest document i enviant-lo a l’adre\u00e7a de correu electr\u00f2nic de CAVES HILL.<\/p>

    CAVES HILL comunicar\u00e0 al consumidor en suport durador un justificant de recepci\u00f3 d’aquest desistiment.<\/p>

    Per a procedir a la devoluci\u00f3 d’un producte \u00e9s imprescindible que el mateix es trobi en perfecte estat i amb el seu corresponent embolcall original, amb tots els seus accessoris i sense haver estat utilitzat.<\/p>

    Una vegada rebem la seva sol\u00b7licitud ens posarem en contacte amb el client per a indicar-li els detalls de la devoluci\u00f3.<\/p>

    El client suportar\u00e0 els costos de devoluci\u00f3 dels b\u00e9ns.<\/p>

    OBSERVACIONS<\/u><\/p>

    Els productes han de retornar-se degudament precintats i protegits per a evitar la seva deterioraci\u00f3 pel transport.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    POL\u00cdTICA DE DEVOLUCIONS I DESISTIMENT Segons estableix la normativa, el consumidor i usuari tindr\u00e0 dret a DESISTIR del contracte durant un per\u00edode m\u00e0xim de 14 dies naturals sense necessitat d’indicar el motiu i sense inc\u00f3rrer en cap cost, excepte els previstos en l’art. 107.2 i 108 del RD1\/2007, de 16 de novembre, pel qual s’aprova […]<\/p>\n","protected":false},"author":219,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-395736","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPol\u00edtica de devolucions i desistiment | Ferrer Wines<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ferrerwines.com\/ca\/politica-de-devolucions-i-desistiment\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" 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